Industry Automotive Parts Customer pain points
Industry: Automotive Parts
Customer pain points:
1. Complex sample management: The entire lifecycle management of samples, from collection to analysis, is complex and prone to sample loss or confusion.
2. Data accuracy and consistency: Manual recording and data transcription can easily lead to errors, affecting the accuracy and reliability of the results.
3. Low report generation efficiency: Environmental reports are complex, manual preparation of testing reports is time-consuming and prone to errors, and cannot respond quickly to customer needs.
4. Unreasonable resource allocation: Lack of effective management and scheduling of equipment, personnel, and other resources may lead to idle or excessive use of resources.
5. Customer service level: The response speed of customer service is slow, and customers cannot check the testing progress or obtain results in real time.